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Walmart Exec Highlights Promise and Pitfalls of AI in Retail

Walmart Exec Highlights Promise and Pitfalls of AI in Retail

Author:

Global Cryptocurrency

Published:

2026-01-17 10:20:02

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Retail giants are navigating a flood of AI innovations, but not all resonate with consumers. Daniel Danker, Walmart's EVP of AI acceleration, notes that while some applications—like virtual try-ons—show promise, others miss the mark. "We've built things that don't reflect what customers want," he admitted at a recent conference.

The rush to monetize AI has birthed tools like 'agentic commerce,' where algorithms handle tasks from price comparisons to purchases. Yet adoption hinges on utility. Tech firms may find more success licensing AI to businesses than pushing consumer-facing chatbots.

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